We know that each customer has different expectations and needs for clothing, so we are committed to providing flexible and convenient return and exchange services. The following is our website’s return and exchange policy, which is designed to ensure that your shopping experience is pleasant and worry-free.

  1. Return Policy
    Return Conditions
    You have the right to apply for a no-reason return within 7 days of receiving the goods.
    The goods must be in their original condition, unused, washed or damaged, and all labels, tags and packaging must be intact.
    Some products may not support no-reason returns. Please read the product description and return policy carefully before purchasing.
    Return Process
    Log in to your account, go to the “My Orders” page, find the order you need to return, and click “Apply for Return”.
    Fill in the reason for return and the return quantity, and submit the return application.
    Our customer service team will review your return application as soon as possible after receiving it. After the review is passed, you will receive the return address and return guide.
    Please return the goods to the designated address according to the return guide and keep the return receipt.
    Refund Processing
    After we receive the returned goods and confirm that they are correct, we will process the refund for you within the specified time (such as 3-5 working days).
    The refund will be returned to your payment account by the original route, and the specific arrival time may vary depending on the bank or payment platform.
  2. Exchange Policy
    Exchange Conditions
    If you find that the goods have quality problems, size discrepancies, or wrong goods after receiving them, you have the right to apply for a replacement.
    The exchanged goods must be in their original state, unused, washed or damaged, and all labels, tags and packaging must be intact.
    Exchange Process
    Log in to your account, enter the “My Orders” page, find the order that needs to be exchanged, and click “Apply for Exchange”.
    Fill in the reason for the exchange and the exchange requirements (such as changing the size, color, etc.), and submit the exchange application.
    Our customer service team will review your exchange application as soon as possible after receiving it. After the review is passed, you will receive the exchange address and exchange guide.
    Please return the goods to the designated address according to the exchange guide and keep the return receipt. At the same time, we will send you a new product as soon as possible after confirming receipt of the returned goods.
    Exchange time
    The exchange time may vary depending on factors such as inventory conditions and logistics speed. We will try our best to ensure that the exchange process is fast and smooth.
  3. Notes
    Freight handling
    If the return or exchange is caused by product quality problems, size mismatch or wrong goods, we will bear the return and exchange shipping costs.
    If the return is caused by your personal reasons (such as dislike, unsuitable, etc.), the return shipping costs must be borne by you.
    Special product handling
    For certain products, we may not be able to provide return or exchange services. Please read the product description and return policy carefully before purchasing.
    Keep the receipt
    Please be sure to keep the receipt of the returned goods (such as express delivery number, freight receipt, etc.) so that you can check or track it when necessary.

If you have any questions about the return and exchange policy or need further help, please feel free to contact our customer service team. We will wholeheartedly answer your questions, provide support, and ensure that your rights are properly protected.